NCC Approves Tariff Adjustments for Telecom Operators in Response to Market Dynamics

Maryam Aminu

The Nigerian Communications Commission (NCC) has approved tariff adjustment requests from telecom operators, in line with its regulatory authority under Section 108 of the Nigerian Communications Act, 2003 (NCA). The adjustments, capped at a maximum of 50% of current tariff rates, come as a response to the changing market conditions and rising operational costs faced by telecom companies across the country.

While some operators had requested increases of over 100%, the NCC’s decision to cap the adjustment at 50% reflects the Commission’s commitment to balancing the financial sustainability of the telecom sector with the need to protect consumers.

The approved adjustments will be in line with the tariff bands set out in the 2013 NCC Cost Study, and will be implemented in strict adherence to the recently released NCC Guidance on Tariff Simplification, 2024.

Tariff rates for telecom services have remained unchanged since 2013, despite increasing operational costs for network providers. The adjustments are intended to address the growing gap between operational expenses and existing tariff rates, while ensuring the continued provision of quality services to consumers.

Importantly, the adjustments are designed to enhance the ability of operators to invest in infrastructure and innovation, which will ultimately lead to improved network quality, better customer service, and expanded coverage.

The decision follows extensive consultations with key stakeholders across the public and private sectors, ensuring that the views of both consumers and operators were considered.

The NCC remains committed to striking a balance that safeguards consumers’ interests while supporting the long-term sustainability of the telecommunications industry and its vital ecosystem, including thousands of indigenous vendors and suppliers.

Recognizing the financial challenges faced by Nigerian households and businesses, the NCC has mandated that operators implement the tariff changes transparently and fairly.

Operators will also be required to educate and inform the public about the new rates and demonstrate measurable improvements in service delivery.

The NCC continues to prioritize the growth of a resilient, innovative, and inclusive telecommunications sector that benefits all Nigerians. By fostering an environment that supports both consumers and operators, the Commission is working to ensure the continued growth of Nigeria’s digital economy.